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Thank you for submitting the additional documentation for your claim. Claim Number: CLM-20260127-6BAA4A Status: Additional Review Your claim has been escalated for additional review by our specialist team. This is a standard part of our process for certain claim types. We will contact you if we need any further information. You can expect an update within 5-7 business days. Thank you for your patience.

Dear John, Thank you for submitting claim CLM-20260127-6BAA4A. We've reviewed your submission and have the following updates: ================================================== ACTION REQUIRED ================================================== 1. Name Mismatch The name on your claim (John Smith) doesn't match the policy holder (Unknown). Please verify your name matches your policy. -------------------------------------------------- Please update your claim to address the items above. You can do this by clicking 'Edit Claim' on your claim page. If you have any questions, please contact our claims support team. Best regards, ClaimFlow Claims Team

Dear John, Thank you for submitting claim CLM-20260127-6BAA4A. We've reviewed your submission and have the following updates: ================================================== ACTION REQUIRED ================================================== 1. Missing Information The following information would help process your claim faster: - Contact information (phone, email, address) - Vehicle year and VIN - Police report number - Supporting documentation or images - Witness information -------------------------------------------------- FOR YOUR INFORMATION -------------------------------------------------- * Additional Documentation Recommended Providing more documentation may help expedite your claim: - Clear photos of damage from multiple angles - Police report (if applicable) - Repair estimate from a licensed shop -------------------------------------------------- Please update your claim to address the items above. You can do this by clicking 'Edit Claim' on your claim page. If you have any questions, please contact our claims support team. Best regards, ClaimFlow Claims Team